Answers to the most important questions

CG24 Group AG (‘CG24’) is an online lending platform (peer-to-peer). We connect loan seekers with investors - quickly and easily. Investors and borrowers alike enjoy the benefits of lower and transparent costs. Borrowers benefit from flexible, fast and favourable loans as well as a simple and straightforward credit check process. 

If we determine that you would receive better conditions from one of our partner banks than through peer-to-peer financing with our investors, we will review your enquiry via one of our partner banks. Our primary goal is to always be able to offer you the best financing on the market.

CG24 may act as a lender or as a credit intermediary with affiliated companies. Forwarding is carried out in compliance with all data protection regulations. Discretion and the protection of personal data are top priorities at CG24.

In principle, anyone can apply for a loan, provided that at least the following requirements are met:

• You are between 18 and 65 years old.
• You have at least a B residence permit for at least one year.
• You have a minimum net income of CHF 3,500 from a permanent employment relationship.
• Successful credit, identity and money laundering checks.

At CG24 you can apply for a loan quickly and easily, directly via this Link.

• Fill in the credit application within a few minutes.
• Upload the required documents. You will be shown directly which documents are necessary for a complete credit check based on your credit application.
• Within a few days, you will receive a non-binding credit proposal from our credit experts, tailored to your needs.
• CG24 can check your credit enquiry internally or also refer it to partner banks, subject to your consent in the credit application. The purpose of these credit enquiries is to obtain the best credit offer on the market for you. CG24 may act as a lender or as a credit intermediary with its affiliated companies; in such cases, the respective credit partner acts as the contractual partner or credit-granting institution. The forwarding takes place in compliance with all data protection regulations.

If you have any technical difficulties, we will be happy to help you by phone on 044 244 30 24.

The account opening and the credit check are free of charge and you can obtain a non-binding and individual offer at any time.

The effective annual interest rate (includes the nominal interest rate, the fee for the death risk insurance and the service fee) is between 4.90% and 11.95%.

The individual costs for a loan will be communicated to you transparently in a personal offer. The loan is repaid over a contractually agreed term with fixed monthly instalments. The conditions are set out transparently in the credit agreement.

Click here to view the fees

You will receive a response to your loan application within a few days. If your loan falls under the Consumer Credit Act (loan amount between CHF 500 and CHF 80,000 and no grounds for exclusion under the KKG), payment can only be made 14 days after the contract is signed. Loans with a credit amount of more than CHF 80,000 can be disbursed within a few working days after receipt of the credit agreement signed by you. A prerequisite for the loan disbursement is that all requirements for the granting of the loan are fully met and your project has been fully financed by our investors, which usually happens quickly.

• Favourable financing: Effective interest rate starting at 4.9%.
• Fast credit check: You will receive a complete credit offer within a few days after your credit application.
• Understandable and transparent: Our goal is to make our products as understandable and transparent as possible.
• Individual credit analysis: We use our individual credit analysis to check internally and decide whether your loan application with us or one of our partner banks offers the best conditions. This means you receive the best market conditions for your desired financing with just one enquiry.
• Sensible and suitable financing for your needs: Even special and complicated situations are examined by us without reservation.
• Easy communication: We are there for you. Just contact us.

Yes, you can repay your personal loan early. For legal reasons, we distinguish between personal loans that are subject to the Consumer Credit Act (KKG) and those that are not.

In the case of consumer loans, borrowers can fulfil their obligations under the loan agreement early. In this case, the borrower is entitled to a waiver of the interest accrued on the unused credit period. Early repayment must be announced to us in writing 10 working days before the date of repayment.

Loans with a loan amount of more than CHF 80,000 (or any other KKG exclusion reason), may be repaid by borrowers early, but no earlier than 12 months after the loan disbursement. The intended early repayment must be announced to us in writing 10 working days before the date of repayment. An early repayment fee is owed in accordance with the loan agreement.

If someone has taken out one or more loans, they can refinance the existing debt. If someone is paying high interest today, they can make significant savings by switching to a cheaper provider. Furthermore, debts can be bundled, which can lead to a reduction in monthly costs. The previous debts (loans, leasing obligations, credit card debts) are then paid off by a new lender.

In the event of any attempted fraud, CG24 files a criminal complaint without exception. Our credit specialists are specially trained in fraud detection and are in contact with numerous institutions in order to quickly validate a suspicion and report it to the police.

Credit protection is a voluntary insurance against incapacity for work and unemployment that you can sign up for with us.

In case of incapacity to work (due to illness or accident) or involuntary unemployment, you can contact our insurance partner, provide the relevant proof and your monthly installment will be covered by the insurance during the entire period of unemployment, but for a maximum of 12 months per benefit case. 

The insurance coverage ends with the ordinary or premature termination of the loan agreement, but at the latest with the repayment of the entire loan amount.